Returns Policy

Refunds

Before making a purchase, please note that you acknowledge that when purchasing seeds via seedbanks.co.za, we cannot be held responsible for issues with or/and seeds not germinating. We source our seeds from approved distributors and ensure that every breeder pack is sealed and never opened by us. If none or even some of the seeds germinate, there are too many variables in the process for us to be able to conclusively tell that it was a seed problem and not related to grower mistakes or problems with the environment where the germination takes place.

We understand that this may cause frustration, but we trust you understand the position we’re in as we get dozens of germination complaints which later get resolved to germination methodology.

Returns

Should there be any issues with your order and you wish to return your seeds, this can only be done if the seed packaging has remained unopened. Once you open a sealed breeder pack, we are unable to provide a replacement as we are then unable to sell that pack of seeds.

You will not be able to return the sealed packs that you have opened.